If you’ve picked up the new Moto X by Motorola, chances are you’ve encountered a new and apparently unseen bug. If you turn on the new Moto Assist, when you get into a car and begin to drive, the phone knows (by GPS) that you’re driving and will automatically turn on Assist, which will alert you if you receive an incoming call or text message and even give you the ability to pick up, listen and even respond, all hands free. However, when you’ve reached your destination and you leave your car, the phone is suppose to revert back to the normal notifications and sound effects. This new bug though, keeps the “voice assist” intact, essentially announcing every call or text message a user receives. Even if you’re in the middle of texting a person back, the phone will interrupt and prompt you asking if you want to respond, taking you out of the messaging app and into Google voice chat (the black screen with the mic and red target like logo.
Upon experiencing this issue myself, I began to frequent several forums (like those found at Android Central) but found no solution. Instead, I headed over to Motorola’s own support website, where I created a new topic (link below) and asked anyone had a fix for this bug. The first person to respond was “Matt” a forum manager who said he’d pass along the info to the Moto Devs. Since then, a few others have spoken up, as well as the crowd over at Android Central. Thankfully, today, Matt said, “Our team is on this and I’d expect some improvements with updated software.”
As for how long it will take, who knows, but for those of you seeking out a fix for this issue, you’re not a lone. Just know that Motorola knows about it and is hopefully doing something to fix it.
If you’re experiencing this issue and want to help with the solution, head over to the official Moto X support page and let them know. Hope it helps!