Google’s Song Search update via Google Now doesn’t work on DROID DNA

Posted on Dec 14 2012 - 12:09am by Mike Wewerka
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Since I purchased my DROID DNA, I’ve been extremely happy (I still haven’t gone back to my iPhone after 3 weeks), but there have been some issues that I wish would get ironed out. Certain games don’t work on the DNA, presumably due to the high 1080p display resolution, such as Need for Speed: Most Wanted and Angry Birds Star Wars (downloaded from the Amazon AppStore) which fails when trying to select the first video. But overall, the experience—especially on Jelly Bean—has been fantastic, however, I’ve discovered another issue, this time with Google Now.

Recently, Google updated its Search service to include the ability to listen to songs and then identify them. When identified, if the song(s) are available on the Google Play Music store, it would automatically direct users to the store to purchase the song. When I tried to identify a song on my DROID DNA, I was abruptly presented with the following message, “This action is not supported on this device.”

DNA not supported Googles Song Search update via Google Now doesnt work on DROID DNA


As it turns out, HTC’s Sense is responsible for the issue, apparently it’s somehow blocking Google Now from launching the search function. In order to remedy this issue, HTC will have to make a simple software fix, then present it to Verizon for testing. Once Big Red approve it, they’ll begin to send it out over the air.

In the meantime, there is another option. You can also download the “Google Song Search” widget via the Google Play Store. Once downloaded, add the widget to one of your home screens and when a song is playing, just tap “What’s this song?” In my tests, the app worked pretty well, unfortunately, it doesn’t recognize humming, whistling or singing the words to a song yourself, like the app SoundHound, but it’s quick and easy to use.

Hopefully, HTC and Verizon hop to it and get this issue fixed, ASAP.


DROID DNA SCREENSHOT WIDGET Googles Song Search update via Google Now doesnt work on DROID DNA

  • Rob Watkins

    I uninstalled the update for Google Search and Google Now started working again…..